We help brands harness the power of WhatsApp for Business to drive direct, personalised engagement at scale.

Whether you’re nurturing leads, handling customer queries, or pushing time-sensitive promotions, WhatsApp delivers unmatched open rates and instant interactions. We craft smart, compliant, and on-brand messaging strategies that make your brand more accessible, responsive, and trusted—right where your audience is already active.

OUR EXPERTISE:

WHATSAPP STRATEGY & SETUP

Custom setup and integration tailored to your business needs—complete with automated responses, business profiles, and customer segmentation.

CAMPAIGN PLANNING, BROADCASTS & PERSONALISATION

Strategic message planning and scheduled broadcasts that drive action—from exclusive offers and product launches to abandoned cart recovery—using personalised, targeted communication.

AUTOMATED MESSAGING & CHATBOTS

Implement automated replies, AI agents, and chatbots to streamline customer interactions, reduce response times, and support lead qualification.

PAID CAMPAIGNS

Seamless syncing with Meta ads and website forms to keep your WhatsApp communications targeted and trackable.

CUSTOMER SUPPORT & SALES INTEGRATION

Smooth integration with your support and sales teams or CRM platforms to manage queries, boost satisfaction, and close sales directly via WhatsApp.

COMPLIANCE, ANALYTICS & REPORTING

Ensure POPIA-compliant messaging with opt-in controls and secure data handling. Track performance through analytics and reporting to optimise engagement and ROI.

“We won’t stop until every single person on the planet has an affordable and reliable way to communicate with their friends and loved ones.”

- Jan Koum, WhatsApp Founder

At AMOK Digital, we see WhatsApp for Business as more than a messaging app—it’s a powerful marketing channel. We help brands build authentic, one-on-one connections that convert and scale. From automation to broadcasting, we implement WhatsApp as a key touchpoint in your digital strategy, helping you stay close to your customers and always within reach.

PROCESS:

Define goals, audience segments, and the role WhatsApp will play in your marketing mix.

Set up business profiles, integrate with existing tools, and create key messaging flows.

Open Chat | Chatbots | AI Agents | Broadcast
Branded templates, automated replies, and conversational flows that drive support, sales, and engagement.

Broadcast messages, track open rates, and analyse response patterns in real time.

Refine flows, expand automation, and integrate deeper with sales and support pipelines for scalable results.

CORE SERVICES